Policies
Policies and Agreement
The short version first, then the full agreement you read and sign when you book. Questions? See the FAQ or contact us.
At a Glance
Deposit
$20 by Zelle holds your time for 12 hours. It is credited to your total and is not refundable.
Balance
The rest is paid at the salon before your service starts, in cash or by Zelle. You can also pay everything up front.
Changes and Cancellations
At least 48 hours notice to change or cancel. With less notice, or a no-show, the $20 deposit is kept.
Arriving Late
Please arrive on time. After a 15-minute grace period we may need to reschedule or shorten your style.
Hair
Braiding hair is included in most styles. For some styles you bring the hair (listed below).
Adjustments
Tell us within 48 hours of your service if something is not right and we will adjust it where we can. There are no refunds for satisfaction once a service is finished.
Kids and Guests
Kids styles are for ages 5 to 10. No unattended children, unregistered guests or pets unless we have approved them.
Your Information
Used only for your appointments. It is not sold or used for advertising.
You bring the hair for: Boho Versatile Tribal, French curls, Crochet braids, Passion twist, Kinky twist, Boho Knotless, Micro twist, Miracle Knots, Locs maintenance, Butterfly Locs / Faux locs, Kids Boho Knotless, Kids Boho Versatile Tribal braids. Your braider tells you the type and amount.
The Agreement
Version 1. You are asked to read it and sign it before you send your deposit, and to initial the sections marked below.
Payment and depositKey term
A $20 deposit holds your appointment. It is credited to your balance and is non-refundable.
The balance is due before service starts, in cash or Zelle. Zelle payments are final; refunds, when owed under this agreement, are sent manually by Zelle.
Prices for "from" items (take down, touch-up) are starting prices. The final price reflects the actual hair, size, length, time and add-ons, and is confirmed with you before work continues.
Extra time, detangling or take down needed because of the hair's condition may add to the price.
Arrival, late arrival, cancellation and no-showKey term
Arrive on time. After a 15-minute grace period the salon may reschedule, shorten the style or charge a late fee.
Cancel or reschedule at least 48 hours before your appointment. Later changes and no-shows forfeit the deposit.
Breaks are allowed. The braider may stop at the closing time and finish on another day.
Hair, scalp and healthKey term
Tell us about scalp conditions, medications and prior treatments. The braider may refuse or stop service for unsafe conditions (open wounds, infestation, severe breakage or matting, contagious conditions).
The salon is not responsible for pre-existing damage, traction or hair loss caused by requesting a style tighter than advised, or for results caused by undisclosed products or treatments.
Allergies and reactionsKey term
Tell us about allergies to synthetic hair, gel, edge control or adhesives. A patch test is available on request.
The client accepts the risk of reactions to products the client insisted on or did not disclose.
Materials (hair)
For most styles, braiding hair is included in the price. Hair type and brand are the braider's choice within the chosen color; color can vary slightly between dye lots and lighting.
For boho/curls styles (Boho Versatile Tribal, French curls) and kinky twist, the client brings the hair, in the type and amount the braider specifies. If it is unsuitable or insufficient, the braider may decline or reschedule, and deposit rules apply. Unused client-supplied hair belongs to the client.
Results, aftercare and reinforcementKey term
Results depend on hair type and care. Inspiration photos are a guide; results can differ.
No refunds for satisfaction after the service is completed. Adjustments are available within 48 hours of the service (conditions apply).
If the braider offers an extra service to reinforce or strengthen the style for longevity (charged or uncharged) and you decline it on the day of service, any later repair requested on following days is charged at the normal repair rate and is not refunded or credited. You acknowledge the offer and your refusal at checkout.
Follow the aftercare guidance. Take down is the client's responsibility unless booked.
Conduct and premises
Treat everyone with respect. The braider may end service for harassment, threats or unsafe behavior.
No weapons or guns, alcohol or smoking on the premises. No unattended children, unregistered guests or pets unless approved. No recording of other clients or staff.
Use only the designated service area, client entrance and restroom. Other areas are off-limits. Pets may be on the property (tell us about pet allergies). Follow parking and neighbor rules; guest numbers are limited by capacity.
Liability
The client assumes the ordinary risks of hair services. To the extent the law allows, the salon's liability is limited and the client will indemnify the salon for claims caused by the client's undisclosed conditions or conduct.
The salon is not responsible for lost or damaged personal property. Weather, power outages or illness may require rescheduling.
Photos and media (optional)
Photo and video use on the website and social media is optional and separate. Nothing is posted without your permission.
Privacy and communicationsKey term
The information collected is used only internally by Ange Beautiful Hairstyle LLC for your current and future services and is not shared with any third party, not sold and not used for advertising, except: service providers that run the site, email and messaging and process data only on our behalf; and the Google Map when you choose to load it; and disclosure required by law.
Messages go by email and WhatsApp. Starting a chat counts as opt-in; reply STOP to opt out.
General
Governing law: Tennessee. Venue: Montgomery County. Signed versions are preserved exactly as signed. If any part is unenforceable, the rest stays in effect.
Happy with the Policies?
Choose your style and reserve your time.