Frequently Asked Questions

Choose a style on the Book page, pick your size and length, add anything extra, choose a day and time, and enter your name and phone number. You then read and sign a short agreement and send your deposit. You do not need an account.

The deposit is $20 and it is sent by Zelle. It is credited toward your total, so you pay the rest at the salon. After you book, your booking page shows the Zelle details and a reference to put in the memo. Your appointment is confirmed as soon as we see your payment.

We hold your time for 12 hours. If we have not seen the deposit by then, the time is released so someone else can book it, and you can simply book again.

Yes. On the last step you can choose to pay the full amount by Zelle instead of only the $20 deposit. If you then cancel with at least 48 hours notice, only the $20 deposit stays with us and the rest is refunded.

Zelle and cash. We do not take cards. The name on your Zelle screen should read Ange Beautiful Hairstyle LLC: if it shows a different name, stop and contact us before sending anything.

If any sales tax applies, it is shown as its own line before you book and added to the total, so there are no surprises. You always see the subtotal, the tax and the total together.

A few services, such as take down (from $50) and touch-up (from $65), depend on the condition of your hair. We give you a starting price and confirm the final amount with you before we continue.

Yes, with at least 48 hours notice, using the private link in your confirmation email or on your booking page. If you cancel with less notice, or do not come, the $20 deposit is not refunded.

Yes. Once we confirm your payment we email you a receipt with your booking summary and anything still to pay. After your visit you get a final receipt showing each payment, the tax and any tip. We also remind you 2 days before, 1 day before and on the morning of your appointment.

Please come with clean, dry, detangled hair. If you would like us to wash and blow-dry it, add "Shampoo, conditioner and blow-dry" when you book (it is $30) and allow the extra time.

For most styles the braiding hair is included in the price. For these styles you bring the hair: Boho Versatile Tribal, French curls, Crochet braids, Passion twist, Kinky twist, Boho Knotless, Micro twist, Miracle Knots, Locs maintenance, Butterfly Locs / Faux locs, Kids Boho Knotless and Kids Boho Versatile Tribal braids. Your braider tells you the type and amount to bring. If it is not suitable or not enough, we may need to reschedule.

Yes. Add "Take down of your previous style" when you book (from $50), or book take down on its own. It adds time, so the booking form adds it to your estimate.

Each style shows an estimated time. Longer lengths and smaller sizes take longer, and so do take down, washing and extras. Your booking form adds it all up. Plan for the upper end of the estimate.

Yes, and it helps. Add a note in the booking form, and show your braider the photo at your appointment. Results can differ a little from photos because every head of hair is different.

Tell us in the notes when you book. We can do a patch test on request, and your braider may adjust or stop a style that is not safe for your scalp.

Please tell us first. To keep the space calm and safe, no unattended children, unregistered guests or pets are allowed unless we have approved them.

Yes. We have styles for children aged 5 to 10, up to mid-back length: Kids Knotless braids, Kids Box braids, Kids 2 cornrows and Kids Boho Knotless. Choose one of the Kids styles when you book.

A parent or guardian makes the booking and is responsible for it and for payment. Please stay with your child, or make sure we can reach you the whole time.

We're on Apache Way, Plantation Estate, Clarksville TN 37042. The exact address comes with your booking confirmation. There is a map and directions on the Contact page.

Please tell us as soon as you know, so we can still respect the clients after you. Please arrive on time. After a 15-minute grace period we may need to reschedule or shorten your style.

Yes. Long styles take hours, so breaks for the restroom, food and water are fine. If we reach closing time, we can finish on another day.

Booking online is the best way to be sure of a time. Message us on the Contact page if you would like to ask about a same-day opening.

See the Aftercare page for washing, night care, moisturising and how long each style lasts.

Contact us within 48 hours of your service and we will look at it and adjust it where we can. Adjustments after that, or after you declined a suggested reinforcement, are charged as a repair.

Refunds for satisfaction are not given once the service is finished, which is why we agree the look, size and length with you first. Deposits and refunds for cancellations follow the policy above.

Yes, any time on the Book page. Many clients rebook 6 to 8 weeks after a braided style.

Use the buttons on the Contact page: WhatsApp, text message, or the message form. We keep our phone number and email out of the web pages to protect against spam, and the buttons connect you straight to us.

Message us on WhatsApp or through the Contact page with the name and phone number you booked with, and we will help you.

We use your details only for your appointments and do not sell or share them for advertising. The Policies page explains exactly how they are used.